This week I’m attending the Small Museums Association‘s 29th annual conference in Ocean City, Maryland, where I’ll be giving a plenary address this morning on, “Mild-Mannered Superheroes Rarely Make a Difference.” As you might have guessed, it’s a mash-up of a quotation by Laurel Thatcher Ulrich and the conference theme on superheros. I hope to encourage attendees to rethink their mission, vision, and strategy to become more relevant and engaging in their communities. Unfortunately, most museum mission statements are mild-mannered, with the usual phrase of “collect, preserve, and interpret” stuck behind the name of the organization.
Funding agencies, museum accreditation, and strategic plans require a mission statement, so many organizations create a least offensive version that can be approved by the board. The result is that mission statements are often so vague that they’re ignored, have little to no influence on day-to-day activities, and are viewed as empty public relations gestures that provokes cynicism. No doubt they’ve found that having a mission statement doesn’t have much impact, but a recent study shows that the right kind of mission statement can significantly improve financial success and organizational performance.
In “Looking at the Value of Mission Statements: A Meta-Analysis of Continue reading





