Category Archives: Social media

Photography, Permission, and Fair Use: Where Museum Policies Get Complicated

Do I need permission to take photos of a guided tour in a museum?

In the previous posts in this series, I looked at visitor codes of conduct, visitor photography policies, and commercial or media photography policies. Those policies are becoming more visible because photography is no longer a simple matter of “Can I take a picture?” A single image can be a personal memory, a social media post, a teaching tool, a scholarly document, a news illustration, a commercial asset, or evidence in a public debate.

This final post turns to the more complicated issues: fair use, copyright, photo releases, privacy, and ethics. As a reminder, I am not a lawyer, and this is not legal advice. Museums should consult an attorney when writing policies involving copyright, image permissions, privacy, publicity rights, releases, commercial use, or contracts. My purpose here is to identify common points of confusion that arise when museums, visitors, writers, teachers, scholars, and photographers try to understand what permission is needed and from whom.

I encounter these questions in my own work. As someone who photographs museums and historic sites for this blog, teaching, consulting, and research, I occasionally wonder: should I ask permission from the museum before publishing a photograph of an exhibition? Do I need a model release if visitors appear in the background? Is it appropriate to photograph a historic house where people still live nearby? Does it matter if I am writing criticism, promoting the museum, or using the image in a paid presentation?

These questions are often confused with a different issue: what museums need to do when they use images of visitors for their own promotional purposes. A visitor taking a photograph in a gallery, a museum using a child’s image in a fundraising campaign, and a company filming a commercial in a sculpture garden are not the same thing. They raise different legal, ethical, and managerial questions. Policies should be clear enough that frontline staff can explain them without being expected to interpret copyright law, privacy law, or fair use on the spot.

Four Issues That Often Get Confused

Photography policies often blend several distinct issues:

  • Copyright: who owns the rights to the artwork, photograph, exhibition label, design, film, or other creative work that appears in the image?
  • Access: what conditions did the museum place on photography as part of admission, ticketing, visitor conduct, or use of its property?
  • Privacy and publicity: are identifiable people shown in the image, and is their likeness being used in a way that requires permission?
  • Ethics: even if a photograph is legally permissible, is it respectful, accurate, safe, and consistent with the museum’s values and the dignity of the people, places, and stories involved?
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When Museums Become Backdrops: Managing Commercial and Media Photography

Wedding photo taken at the Cincinnati Museum of Art. Credit: Sherri Barber Photography.

In the previous post in this series, I looked at visitor photography policies: whether visitors can take pictures, where they can take them, what equipment they can use, and how museums distinguish casual personal photography from behavior that disrupts the visitor experience. But there is another side to museum photography policies.

When photography moves beyond ordinary visitor memory-making, the questions become more complicated. A museum gallery, historic house, a picturesque barn, sculpture garden, or historic landscape can quickly become a backdrop for someone else’s project: a wedding shoot, fashion session, graduation portrait, influencer campaign, documentary film, news segment, advertisement, stock photography shoot, or corporate video. That shift changes the issue. The question is no longer simply, “Can I take a picture?” It becomes: who benefits from the image, what resources are being used, what risks are created, and how is the museum’s name, space, collection, or reputation being presented?

As with the earlier posts, this is not a scientific or comprehensive study. I reviewed a selection of commercial, media, and photography policies from museums and historic sites to identify patterns in current practice. I am not a lawyer, and this is not legal advice. Museums should consult an attorney when developing policies involving copyright, releases, insurance, contracts, filming agreements, or commercial use. My interest here is in how these policies reflect museum management, visitor experience, institutional risk, and revenue. Just a warning: this is a loooong post because of the complexity of this topic—and I’ll only be touching the surface.

From Visitor Photography to Site Use

The most useful distinction is between photographing a museum and using a museum as a setting. A visitor photographing a child in a gallery, a favorite object, a historic room, or a garden path is usually documenting a visit. A photographer staging an engagement session, fashion shoot, commercial, product video, or sponsored social media post is using the museum as a resource. Those are different activities. They require different policies.

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Can I Take a Picture?

Sign at the entrance to the Albuquerque Museum in New Mexico.

What Museum Photography Policies Reveal About Visitor Experiences

While examining visitor codes of conduct, I started noticing another kind of museum policy that is becoming more visible: photography policies. They appear on websites, ticketing pages, “Know Before You Go” guides, and signs in galleries, historic houses, gardens, and exhibitions. Like codes of conduct, photography policies have always existed in some form, but they now seem more detailed, more prominent, and more complicated.

At first glance, the question seems simple: can visitors take pictures? But museum photography policies reveal that this is no longer a yes-or-no issue. The better question is: what kind of photography, by whom, for what purpose, in what space, and with what effect on collections, staff, visitors, and the experience?

To explore this question, I reviewed photography rules embedded in dozens of visitor codes of conduct and visitor policy pages from museums and historic sites. This was not a scientific or comprehensive study. It was an initial scan of current practice to identify common patterns and management issues. I am not offering legal advice here; museums should consult an attorney on copyright, releases, privacy, and commercial use. My interest is in how these policies shape visitor experience and staff decision-making.

The broad trend is clear: casual, personal photography is increasingly welcomed, but excessive equipment and disruptive, staged, or commercial photography is increasingly controlled.

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The Clip Economy and the Case for One-Minute Museum Videos

Screenshot from “The Clip Economy is Eating Everything” by the Atlantic.

I was recently listening to a podcast from The Atlantic—“The Clip Economy is Eating Everything”—where Charlie Wartsall interviews business writer Ed Elson about the rise of short-form video. Their argument is straightforward: the dominant unit of media is no longer the article, the podcast, or even the YouTube video. It’s the clip.

That stuck with me and I’m uncomfortable.

Much of what rises to the top in this “clip economy” is not especially thoughtful or constructive. And yet, it’s how many people are now consuming information—not through television, books, newspapers, museums, or even longer-form digital content, but through YouTube Shorts, Instagram, and TikTok. Whether we like it or not, this is the environment our audiences are living in.

While I’ve been producing content for this blog for more than fifteen years, a few years ago I began producing YouTube videos. Based on research on the attention span of viewers, I aimed for a six-minute length but yikes, those take me days to produce. I don’t do it frequently so editing is slow, narration has to be re-recorded when I inevitably trip over a sentence, and assembling images into something coherent takes real effort.

So I decided to experiment.

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Should Local History and Historic Preservation Dominate the Museum Field?

Figure 1. Historical Societies & Historic Preservation (A82) organizations have an outsized presence in the field. Source: Internal Revenue Service and National Center for Charitable Statistics.

Of all the organizations in the United States devoted to arts, culture, and humanities, Historical Societies & Historic Preservation (NTEE A82) organizations have an outsized presence.   More than a third of all organizations “sponsor activities which celebrate, memorialize and sometimes recreate important events in history such as battles, treaties, speeches, centennials, independence days, catastrophes that had an important impact or other similar occasions.” “Historical society,” “historical association,” “heritage society,” “preservation,” and “restoration” are in the name of nearly 80 percent of institutions in this category.  They are also focused on local history—only one in twenty institutions appear to have a geographic scope larger than the county level.

While preserving and interpreting local history is their primary interest, these organizations are the smallest by revenue.  More than 90 percent operate with less than $1 million in revenue annually and have a median revenue near $64,000 (yes, the median is $64,000 annually for all A82 organizations for 2011-2017—half of these organizations operate with less than this amount).  Only Historical Organizations (A80) produce similar financials, albeit with slightly higher figures.

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Videos: Keep it London vs Lives Rooted in Places

Historic England, the overseas equivalent of our preservation organizations in the US, recently launched a “Keep it London” campaign to help shape the planning of its nation’s capital, urging that, “the city must evolve by building on its unique character and identity, rather than by turning into a generic city.” The campaign contains the usual list of recommendations, solicitation for contributions and letters, and offers of updates through email and social media.  More interesting, however, is the “I am London” video that accompanies the campaign.  Listen carefully and in four minutes, you never hear the words, “history,” “preservation,” “old,” “save,” or “historic.” Instead, the faces and voices of dozens of diverse people personify buildings, giving these mute places emotion and personality.  Compare that to the approach used by the US National Trust for Historic Preservation in their video, “Lives Rooted in Places.”

Who’s the target audience for each video? Which video would resonate better with your members and donors? With your community and neighbors? Which one speaks better to outsiders than insiders?  What emotions are involved? Do they tell viewers what to think or feel, or do they let them unfold in the viewer?

Is Twitter Effectively Engaging Your Audiences?

twitter-afpWith the new year on the horizon, I’ve been evaluating my projects from the last year to determine how I can help historic places better connect to their audiences. For the past two years, I’ve used Twitter to share news about history, historic sites, historic preservation, and history museums.  Each morning I scan the New York Times and other newspapers for stories, aiming to tweet about three stories daily to my @maxvanbalgooy account so that my followers can quickly learn what’s happening.  The result? I have created 4,180 tweets and attracted nearly 500 Followers since I joined Twitter in June 2009.  This blog, on the other hand, has 1000 subscribers, so it seems my time is better spent on my blog than Twitter.  It could be very different for you, but how do we decide if Twitter is effectively engaging your audiences?

A useful place to start is with the metrics that Twitter provides: Followers and Likes.  Likes are a low level of engagement because they only require that readers support a specific tweet or find it especially useful or enjoyable—but that’s it. Followers are a mid-level form of engagement because it means that a reader wants to engage with you and read everything that you tweet (“read” is probably overstating things; “scan” is more appropriate for Twitter). Retweets engage at a high level because your Followers share your tweet to their Followers (did you follow that? it’s about the impact of the multiplier effect)—unfortunately, there’s no easy way to measure Retweets (but boy, we would have more impact if we promoted Retweeting instead of Liking).

To better understand how effectively Twitter can engage audiences, I collected statistics for a variety of major history organizations to measure Tweets, Followers, and Likes as of today (December 8, 2016) to develop the following chart: Continue reading

Wikipedia Welcoming Historic Sites and Landmarks This Month

wike-loves-monuments-2016Wikipedia, the most frequently used source for information on the Internet, just launched a month-long campaign to improve its coverage of historic and cultural sites in the United States.  Called, “Wiki Loves Monuments,” it is an international photo competition where participants capture cultural heritage monuments and upload their photographs to Wikipedia. For the first time in several years, Wiki Loves Monuments is back in the United States. The contest is inspired by the successful 2010 pilot in the Netherlands, which resulted in 12,500 freely licensed images of monuments that can now be used in Wikipedia and by anybody for any purpose. The 2012 contest in 35 countries resulted in more than 350,000 images submitted by over 15,000 participants, adding to the sum of all human knowledge gathered on Wikipedia.  The contest ends on September 30, 2016.

Anyone is welcome to contribute to the project by uploading photos they’ve taken of cultural and historical sites throughout the United States. Once September is over, the best photos will win cash prizes and will be submitted to the international competition.  In addition to taking photos, Wikipedia is also encouraging editors to write Wikipedia articles on historical sites and monuments as part of the event.  They are also developing state-level guides to historic sites and have already created versions for California, Ohio, and Washington.  Here’s a chance to fix that skimpy or inaccurate entry about your site or show a stunning photo (in my home state of Maryland, Belvoir is a particularly awful example).  Better yet, engage those photographers among your members to help you promote your site and others in your community.  Just remember, you’re putting this into the World Wide Web, so content will be freely and easily used by others (what will Getty Images do?).

If you’re looking for inspiration, Wikipedia is providing links to the National Register of Historic Places, Historic Civil Engineering Landmarks, and Daughters of the American Revolution Sites (hey, where are the Colonial Dames?).

Professional Development is Taking on New Forms This Month

Historic Annapolis logoProfessional development (aka staff training) is one of the key elements for developing capacity at house museums and historic sites, but it’s often considered a luxury because of the cost.  This month, for example, the National Trust for Historic Preservation, Preservation Maryland, and Historic Annapolis are hosting a two-day workshop, “Preservation Leadership Training: Invitation to Evolve” on September 8-9, 2016 in Annapolis, Maryland and next week, the American Association for State and Local History and Michigan Museums Association are hosting their conference, “The Spirit of Rebirth” in Detroit, Michigan.  Both demonstrate the continuing trend of partnerships among organizations to provide professional development to increase attendance, reduce expenses, and improve the quality.  I’m not sure if others do this, but I can only commit to two conferences per year: one is always AASLH and the other rotates among one of the other organizations where I’m a member.

But lately, I’ve noticed new forms of training popping Continue reading

Google’s New Data Gallery Suggests Directions for Historic Sites

Screen Shot 2016-07-15 at 10.16.58 AMGoogle has regularly shared findings from studies conducted from various sources (including its own analytics from searches and YouTube) in Think with Google, which I receive as an email a couple times each month as a subscription.  They’ve now gathered those studies together in a new Data Gallery which, of course, can be searched by topic.  There’s nothing for “museums,” “historic sites,” or “tourism,” but there is lots for “travel & hospitality.”  You can also narrow your search by industry (e.g., “travel & hospitality”), by platform (e.g., mobile, video), by themes (e.g., consumer trends, Millennials, U.S.).

A quick browse through the “travel & hospitality” shows the growing importance of video.  For example, their research shows that two out of three U. S. consumers watch online travel videos when they’re thinking about taking a trip and nearly 90 percent of YouTube travel searches focus on destinations, attractions/points of interest or general travel ideas.  This suggests that historic sites and house museums need to Continue reading