Category Archives: Technology

Taking the 19th-Century Cast Hall Into the 21st Century?

I recently organized a field trip for the Museum Studies Program at George Washington University to take students back into the history of museums and its potential future. We visited the temporary studio of George Morton, an artist in residence at the the National Gallery of Art and Corcoran School of the Arts and Design, who is exploring the use of 3D printing to “activate the collections” and “look at collections anew.”

Cast court at the Corcoran Gallery of Art, Washington, DC ca 1920. The frieze from the Parthenon survives.

Morton is an accomplished painter who has been investigating the history of cast halls, once a familiar feature of art museums and art schools. During the nineteenth century, institutions purchased plaster casts of important sculptures so that students could study works they might never have an opportunity to see in person. The casts were used to teach drawing, painting, and art history, allowing students to learn by closely observing works by recognized masters.

The Corcoran itself once had an extensive cast collection. Like many such collections, however, it largely disappeared in the early twentieth century as museums and schools increasingly favored original works of art over reproductions. A few major cast collections survive. In the United States, one of the most extensive can be found at the Carnegie Museum of Art in Pittsburgh, while the Victoria and Albert Museum in London preserves two monumental Cast Courts.

Morton is now asking whether 3D scanning and printing might offer a contemporary version of the cast hall.

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Field Notes: “Experience Oregon” at the Oregon Historical Society

Most of us see only a small fraction of the exhibitions being produced by museums around the country. Experience Oregon, the permanent exhibition at the Oregon Historical Society in Portland, offers one example of how a state history museum can combine collections, media, immersive environments, and interactive experiences to tell a broad and complicated story.

Opened in February 2019, Experience Oregon occupies the museum’s entire third floor and explores Oregon history from human settlement to the present. Rather than relying entirely on a chronological narrative, the exhibition makes connections across time through subjects such as home, movement, and water, while emphasizing the relationships among people, communities, and the land. More than 300 objects and archival materials from the Oregon Historical Society’s collections appear throughout the exhibition.

The exhibition offers many different ways to encounter that history. Visitors begin with a panoramic theater introducing Oregon’s landscapes, people, and major themes. Elsewhere they can walk through a covered wagon, explore maps, listen to personal narratives, encounter historic photographs and artifacts, participate in debates about historical issues, and learn about subjects ranging from Indigenous cultures and treaty-making (or treaty-breaking!) to migration, racism, immigration, civil rights, industry, transportation, politics, and social change. OHS described more than twenty interactive stations when the exhibition opened, including sensory experiences that use smells associated with salmon, hazelnuts, and wheat.

The exhibition was designed by The Design Minds and fabricated by 1220 Exhibits. Digital media is integrated throughout rather than concentrated in a single area. North Shore Productions developed the exhibition’s media, including the panoramic introductory film, archival documentaries, audio narratives, and a film about the revitalization of Chinuk Wawa. Upswell developed several of the interactive experiences, including map-based explorations, stations where visitors consider issues from Oregon’s past, and a digital “Memory Blanket” that allows visitors to assemble a personal record of their experience.

The exhibition received a 2020 Leadership in History Award from the American Association for State and Local History and a 2020 Special Achievement – Informed by Community Voices Award from the American Alliance of Museums.

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Using AI on a 500-Year-Old Page Changes Where Curatorial Expertise Begins

Objects to be sold in an auction house include a box filled with framed prints.

I bought the box for $30.

It was a brown cardboard box at a local auction filled with framed prints and miscellaneous ephemera. The sort of lot you bid on partly out of curiosity and partly because, if you’re lucky, you might discover something interesting. I did—it was a framed page from a 500-year-old German book.

As a historian, I enjoy reading. But more than that, I love books as objects. Their design, typography, and material presence give me tremendous joy. I got the bug in college in a federal work-study position in the rare books and special collections department of the library, where I learned how much evidence a single page can hold: paper quality, typeface, layout, illustration style, and wear patterns can all reveal a story before you even understand the words.

This page immediately caught my attention.

The typeface was Gothic, clearly German, probably around 1500. But the illustrations were strange. Instead of familiar late-medieval imagery (saints, cities, plants, kings) one woodcut showed a man lying in bed while another pressed a knife to his neck. Another showed a dining table with people seated around a severed head on a platter. Huh?

It was unmistakably early printed material, but not religious, political, or medical.

In other words: a cool mystery.

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From Sites to Stories: Using ESRI StoryMaps to Interpret Women’s History in Washington, DC

Digital tools do not automatically produce meaningful interpretation. What they can do—when used with discipline—is force clarity about audience, theme, and purpose. This is why I have begun using ESRI ArcGIS StoryMaps as a core interpretive platform in my graduate course CMST6307: Interpretation of Historic Sites at George Washington University.

This fall, students were commissioned—within a realistic professional scenario—to create StoryMaps interpreting the history of women in Washington, DC. Each project connected five or six historic sites through a coherent theme, tailored to a specific public audience. The results demonstrate how StoryMaps can function not as digital scrapbooks, but as public-facing interpretive products grounded in professional standards.

I’m incredibly proud of what they accomplished, but this isn’t a showcase of student work for its own sake. It’s a case study in how digital storytelling platforms can support the interpretation of historic sites and house museums.

A flowchart of the interpretive planning process used in my course and at Engaging Places, which starts with audience, content, and design.
Interpretive framework used in my interpretation course (and with my clients).

A Professional Product, Not a Classroom Exercise

The assignment was framed as a hypothetical consulting project for the White House Historical Association. Students were told: “The StoryMap should connect 5–6 historic sites through a coherent theme, tailored to a specific audience. It should demonstrate professional standards in historical research, interpretive writing, and digital design.”

From the beginning, the emphasis was not on technology, but on interpretation. Each student had to demonstrate the integration of three core elements: audience, content, and design.

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A History Podcast Wins Big—And Offers Clues for Museums’ Future

Apple Podcasts recently named The Rest is History its Podcast of the Year, and in a December 4 interview on In Conversation from Apple News, hosts Dominic Sandbrook and Tom Holland reflected on why history is resonating so strongly today. Sandbrook argues that despite assumptions, young people are deeply interested in the past—provided it is presented through compelling stories and vivid characters. Academic historians, he suggests, sometimes struggle to reach broad audiences because they avoid narrative. For Sandbrook, stories of the Second World War, Greek myth, the Trojan War, and Rome endure because they are foundational to human identity.

Holland adds that today’s students confront unprecedented content pressures, but unlike earlier generations, they are no longer limited to school as the sole venue for learning. The internet has created a lifelong landscape for historical discovery—“an enormous seam of gold,” as he describes it.

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Bridging the Gap: Tackling Visitor Awareness & Digital Programming

Ask any museum professional about barriers to participation, and you’re likely to hear about time, cost, or location. But two recent studies suggest the real obstacles may be more subtle—and more solvable. Whether your museum operates online, outdoors, or in a traditional building, one persistent challenge remains: many potential visitors don’t know what you offer or don’t believe it’s for them.


Non-Visitors Aren’t Uninterested—They’re Unaware or Uncertain

Wilcox et al. studied visitation patterns at two urban National Park Service sites in Washington, DC: Rock Creek Park and the C&O Canal. They surveyed both visitors and non-visitors during the pandemic and found that the most common constraint for non-visitors wasn’t disinterest—it was lack of awareness. Many simply didn’t know what the parks offered, where they were located, or whether they were open to the public.

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How to Turn Exploratory Visitors into Loyal Fans

Museums and historic sites face a persistent challenge: how to transform mildly interested visitors into deeply engaged patrons. These exploratory visitors—those who follow your social media accounts, visit the website, or attend an occasional event—represent a critical audience segment with untapped potential. How can museums help these visitors feel more connected and motivated to return?

Three recent studies offer actionable insights into addressing this challenge: one on the power of framing and emotional relevance, another on the role of clear wayfinding in reducing visitor anxiety, and a third on the holistic visitor experience at heritage attractions.

Lesson 1: Framing and Emotional Relevance Matter

In “The Role of Framing, Agency, and Uncertainty in a Focus-Divide Dilemma,” Justin Claydon et al highlight how contextual framing—presenting information in a familiar, relatable way—dramatically improves motivation and engagement. When tasks are abstract or unfamiliar, people struggle to prioritize and engage effectively. Conversely, framing a task with real-world relevance reduces uncertainty and increases interest.

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AI in Action: Enhancing Museum Programs with Audience-Driven Insights

In museums and historic sites, whether you’re designing school programs, workshops, docent training, or exhibitions, understanding the needs and interests of your audience is key to success. But how do you efficiently analyze diverse feedback and connect it to your goals? Recently, I experimented with a creative process that combined audience input and AI to revise the learning objectives for my graduate course, Creating Sustainable Museums. The results not only improved the course but also offered insights into how AI can be used to enhance museum work.  

This approach was inspired by research conducted by Conny Graft at Colonial Williamsburg decades ago, which revealed that the goals of museum educators for school field trips often didn’t align with those of teachers. When those misalignments went unaddressed, they could lead to disappointment for both parties. Graft’s work emphasized the importance of finding common ground between institutional goals and participant expectations—a principle that remains essential in museum work today.

Start with Your Audience’s Goals

My course revision process began with a pre-course online survey, asking students to share what they hoped to know, feel, and do by the end of the semester. Using GPT, I quickly synthesized and categorized their responses to reveal predominant interests in financial, social, and environmental sustainability, as well as a strong desire to gain practical, job-ready skills. This step is akin to understanding your audience in a museum setting: what do your participants want to know, feel, or do? Are they looking for historical context, practical skills, or a new way to connect with the past?

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Wrapping Up 2024 and Looking Ahead

As 2024 comes to a close, it’s time to reflect on what turned out to be a busy and productive year. The highlight was completing Interpreting Christmas at History Museums and Historic Sites, co-edited with Ken Turino, which released in September. This project was a labor of love for the two dozen contributors, and it’s been gratifying to see it resonate with so many museum professionals.

Another major milestone was taking a sabbatical from George Washington University in the fall. During this time, I attended two intense and inspiring programs: the Newport Summer School, which focused on Victorian architecture and decorative arts, and the Royal Collection Studies course, which explored the management and interpretation of royal palaces and their collections. These experiences gave me fresh insights into interpretive strategies and leadership in historic sites that I look forward to integrating into my work and teaching. I can easily recommend these two professional development programs (and a sabbatical)!

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Discover Projection Mapping: A New Way to Engage Museum Visitors

As museums continue to evolve, so do the tools we use to connect with our audiences. Projection mapping is creating new opportunities to bring stories and objects to life. Although it’s been used for decades, it is increasingly adopted by museums and historic sites. I’m excited to share my new video, now available on YouTube, where I explore some fascinating projection mapping experiences in museums that I encountered while on the road this past year.

In this video, I take you through the basics of projection mapping, explaining how it works and offering real-world examples of its use in museums and historic sites in England, Italy, and the United States. From the virtual ledger of servants at Kensington Palace to the immersive storytelling at the Capitoline Museums in Rome, projection mapping is proving to be a versatile tool for creating memorable and educational museum experiences.

Whether you’re familiar with projection mapping from iconic attractions like the Haunted Mansion at Disneyland, or this concept is new to you, the video is designed to inspire museum professionals to think creatively about how to integrate this technology into exhibitions, tours, and programs. I’ll also show how more advanced applications, like the complex presentations at the Handel Hendrix House, are pushing the boundaries of how we engage with historical spaces and objects.

Projection mapping is about more than just projecting images—it’s about creating interactive, immersive environments that deepen the visitor’s connection with museum collections.

Check out the video now and see how your museum can harness the power of projection mapping to enhance visitor engagement and interpretation. Just be aware that it’s a handcrafted video that took me two days to edit and narrate, but it’s a topic better explained in a video than in text.

Watch the full video here: https://youtu.be/c3WX7kdD0Jg

I look forward to your comments and learning how you might use projection mapping in your own work!