Tag Archives: Tourism

Should Tour Guides be Tested and Certified?

tour-guide-antwerpAt the end of last month, the California Tour Guide Act (AB 836) died in committee in the California State Capitol. If it had passed, it would have established a “tour guide certification program” through the California Travel and Tourism Commission to test and certify persons who “practice tour guiding for compensation” (it would exempt guides who work at museums and amusement parks). The bill’s authors wanted to ensure that tourists “get the most of their visit and return to the Golden State.” It’s also a big business. According to the California Travel Association, the travel industry generated $106.4 billion in revenue from visitors and contributed $6.6 billion in state and local taxes in 2012. In 2013, California hosted nearly 16 million international visitors and is expected to grow at over 5 percent annually through 2016. To support this volume of visitors, nearly one million people work in the travel and tourism industry, including 3,000 tour guides.

We can debate various aspects of the proposed law, such as the $700,000 annual cost to manage the program or the need for a criminal background check, but I was more intrigued by the requirement that tour guides must have completed a “curriculum in California tour guiding and related subjects,” including “tour guide safety and California geography, history, and culture.”  How is that defined?  How is that evaluated?  The proposed law left the standards to Continue reading