Community engagement is essential to modern museum work—but let’s face it, it’s not always easy. Building authentic, long-term relationships with your community takes time, effort, and a willingness to rethink how your museum operates. Two recent studies in Curator: The Museum Journal offer practical tips and ideas to help you navigate the challenges and make a bigger impact.
Let the Community Lead
In “Unpacking the Complexities, Challenges, and Nuances of Museum Community Engagement Practitioners’ Narratives on Knowledge Production in Scotland” (Wallen et al., 2024) researchers explore how museums and communities can collaborate to co-create knowledge. The big takeaway? Museums need to value the lived experiences of their community partners as much as their own expertise. Smaller museums seem to do this best because their tight-knit teams often integrate community engagement into everything they do.
But it’s not always smooth sailing. Unequal power dynamics, emotional labor, and balancing community needs with organizational goals can make this work tricky. To address these challenges, the study suggests:
Making equity a priority from the start of any project.
Seeing relationship-building as an ongoing effort, not a one-time event.
Sharing decision-making power to let community voices shape museum projects.
This approach isn’t just about being inclusive—it can transform your museum into a space for authentic, diverse narratives.
This spring, I’m excited to launch a new graduate course at George Washington University, Creating Sustainable Museums. Designed for those new to the topic, the course combines theory with practice to explore how museums can address sustainability through financial stability, social equity and access, and environmental responsibility.
At the heart of the course are three core texts that introduce students to sustainability’s principles, history, and practical applications. We begin with Jeremy Caradonna’s Sustainability: A History, a compelling exploration of sustainability’s roots in the 18th-century deforestation crises and the consumer revolution. Caradonna introduces key figures like John Muir and Gifford Pinchot and influential movements such as the Club of Rome. He also explains foundational terms like lifecycle analysis, greenwashing, carbon footprints, and B Corporations. By tracing sustainability’s evolution, the book helps students understand that this is not just a modern buzzword but a framework deeply embedded in our history and practices (although it becomes very dense in the second half of the 20th century).
As 2024 comes to a close, it’s time to reflect on what turned out to be a busy and productive year. The highlight was completing Interpreting Christmas at History Museums and Historic Sites, co-edited with Ken Turino, which released in September. This project was a labor of love for the two dozen contributors, and it’s been gratifying to see it resonate with so many museum professionals.
Another major milestone was taking a sabbatical from George Washington University in the fall. During this time, I attended two intense and inspiring programs: the Newport Summer School, which focused on Victorian architecture and decorative arts, and the Royal Collection Studies course, which explored the management and interpretation of royal palaces and their collections. These experiences gave me fresh insights into interpretive strategies and leadership in historic sites that I look forward to integrating into my work and teaching. I can easily recommend these two professional development programs (and a sabbatical)!
Are you ready to explore how the holiday season can transform your museum? Today at 12 pm Central Time (1 pm Eastern), the Illinois Association of Museums is hosting its monthly “Museum People Call”, and this month’s topic is Christmas at Museums and Historic Sites!
I’ll be joined by Ken Turino, my co-editor of the new AASLH book series Interpreting Christmas at Museums and Historic Sites, to discuss how your organization can leverage the holiday season to its fullest potential.
We’ll cover key topics to help you:
Leverage the holiday season to attract visitors and engage your community.
Increase financial stability through creative programming, gift shop sales, and end-of-year giving campaigns.
Enhance cultural sensitivity and inclusivity, ensuring your holiday interpretation is meaningful and welcoming to diverse audiences.
Whether your site has a long history of holiday programming or you’re just starting to explore the possibilities, this session will offer practical tips and inspiring ideas to align holiday traditions with your mission.
Let’s come together to make the holiday season brighter, more inclusive, and impactful for your museum and its visitors. We look forward to seeing you there!
I’m excited to announce that I’ll be co-teaching two Reimagining the Historic House Museum workshops in Texas this November with Ken Turino, hosted by the American Association for State and Local History in collaboration with the Texas Historical Commission. It’s a big state, so we’re offering it twice! If you’re a museum professional, volunteer, or student interested in exploring fresh strategies for engaging visitors and revitalizing historic house museums, these workshops are a great opportunity to explore new ideas and connect with colleagues.
Why Attend?
Historic house museums are at a pivotal moment, navigating changes in visitor expectations, community needs, and funding models. These workshops are designed to help you tackle these challenges, offering practical solutions for making your house museum more accessible, sustainable, and relevant. By focusing on innovative interpretation, strategic planning, and community engagement, you’ll be empowered to breathe new life into your historic house museum.
What You’ll Learn
This one-day, hands-on workshop explores the most pressing challenges and rewarding opportunities facing historic sites in America today. We’ll delve into the latest social and economic research to help you identify how these trends impact your own house museum, sparking new ideas for growth and engagement.
Throughout the day, we’ll introduce a variety of field-tested tools and techniques drawn from diverse areas like non-profit management, business strategy, and even software development. You’ll hear about innovative historic sites that are successfully adopting new models to engage their communities, offering fresh interpretation and programming, and generating income to boost financial sustainability.
A key highlight of the workshop is our facilitated brainstorming session based on Michael Porter’s Five Forces framework, where you’ll work with fellow participants to reinvent an event or program for an actual house museum. This practical exercise not only puts theory into action but also showcases the power of collaborative thinking to drive change.
Details and Registration
Mesquite Workshop (near Dallas): November 12, 2024 – Heritage Plaza Visitor Center
Houston Workshop: November 14, 2024 – Bayou Bend Collection and Gardens
Cost: $350 for non-members, $225 for AASLH members
Registration: Visit AASLH’s website for more information and to sign up. Participation is limited.
I hope to see you there as we explore how to bring new life and relevance to historic house museums. Together, let’s make these vital cultural spaces vibrant, engaging, and sustainable for generations to come!
If you missed out on purchasing a copy at the annual meeting or were unable to attend, you can order it online at Rowman.com or mail this order form. Use code RLFANDF30 at checkout to save 30%. This discount is available through September 2025. The book officially releases on September 20, so it should ship immediately when you order.
If you’ve had a chance to read Interpreting Christmas, we’d greatly appreciate a review on Amazon.com. Since history museums and historic sites are such a specialized field, your feedback can help others make more informed purchasing decisions.
In an earlier post, I shared a sneak peek of our book, Interpreting Christmas at Museums and Historic Sites. Next week, Ken and I will provide a comprehensive overview during the upcoming AASLH webinar, “Jingle All the Way: Maximizing Your Museum’s Holiday Potential.” This webinar draws from the book but is not an hour-long sales pitch. Instead, we’ll share key advice and ideas on leveraging holiday celebrations, researching the local history of Christmas, planning and hosting holiday events, expanding traditional programs, and enhancing cultural sensitivity and inclusivity. With so much to cover, we’ll be hitting the highlights. If you’re seeking inspiration for Christmas during these hot summer days, join us on July 23, 2024 at 3:00 pm Eastern. For more details and to register, visit here. Plus, you’ll receive a 30% discount code for the book upon registration.
With proofs in hand, the book is moving closer to reality with a publishing date in fall, but more likely later than earlier. It has 21 chapters, 40 images, and an extensive bibliography of nearly 175 books and articles packed into 270 pages, which is about 25% longer than my Interpreting African American History and Culture at Museums and Historic Sites that Rowman & Littlefield published ten years ago (btw, Rowman was recently acquired by Bloomsbury Publishing). It’s now available for pre-order at Rowman.com for $50 for paperback and a jaw-dropping $125 for hardcover (I don’t set the prices but a 30% discount code is available for webinar attendees).
Behind the Scenes of Indexing
Ken Turino, Sara Bhatia, and I spent nearly two months creating he index, despite the publisher allocating just two weeks. The delay was partly due to other commitments (I was closing out the semester and attending the Newport Summer School), but also because the scope of the book made it significantly more complex. As anticipated, there’s an abundance of content on gifts, trees, lights, ornaments, decorating, and a variety of Santas. Rather than list two dozen pages that mention “lights,” we added subheadings for candles and electric lights, as well as safety considerations, and included “see also” references to help readers find specific information more quickly. But geez, that was slow going.
My chapter, “I’m Dreaming of a Warm Christmas: Researching California (and Other Local Places)” was initially indexed by GPT-3.5, then corrected manually as seen in this example. GPT-4o is more accurate when trained for indexing, but every entry still needs to be confirmed.
We experimented with GPT to produce the index, and the results were mixed. While GPT can generate an initial index with proper nouns and some concepts correctly formatted with page numbers, about half of the entries are usually either missing or incorrect (see example above). Thus, manual review of the proofs is still necessary, but at least GPT provides a head start. If you are interested in learning more in using GPT for indexing, I’m happy to share what I learned.
The index eventually grew to 22 pages, which is longer than most chapters! Indexing required a meticulous review of every page, during which we discovered errors that had slipped past four proofreaders. Ugh. Should we consider these flaws a characteristic of an artisanal, handcrafted gift to the field?
Ken Turino, Sara Bhatia, and I are currently compiling the index for our book Interpreting Christmas at Museums and Historic Sites, while the other authors are meticulously reviewing the proofs for any final corrections. But we are much more excited to announce that we have a colorful cover featuring images from Old World Wisconsin and Strawbery Banke, and that Rowman and Littlefield have made the 270-page book available for pre-orders at this link.
To get a start on the holidays, join us in July when we’ll be hosting a live AASLH webinar, “Jingle All the Way: Maximizing Your Museum’s Holiday Potential.” Drawing from some of the insights in the book, we’ll discuss how your historic house or history museum can leverage December’s holiday season to enhance community engagement. Mark your calendar for July 23 at 3 p.m. Eastern and secure your spot by registering here for $45 ($25 for AASLH members).
For a preliminary glimpse inside Interpreting Christmas, I’m sharing the proofs for the table of contents and introduction. Just remember, they’re publisher’s proofs so they are subject to change!
Ken Turino and I started on Interpreting Christmas at Museums and Historic Sites three years ago and I’m delighted that it is now in production at Rowman and Littlefield. Our goal is to have the book available for the AASLH annual conference in September 2024, but that’s a very tight deadline, so no promises.
As part of the publication process, two colleagues reviewed the manuscript anonymously (thank you, whoever you are!) and provided lots of helpful suggestions along with the overall evaluation that, “With a superstar group of contributors, the editors have assembled a handy and engaging collection that offers abundant practical advice and interpretive guidance for public historians who are developing and running holiday programs. Museum educators, curators, interpreters, and managers will be thrilled to have such a helpful collection as a reference and guide.”
With the hope for publication in fall 2024, Ken is proposing a session for the NEMA annual meeting in Newport, Rhode Island, and for an AASLH webinar. If the book is out in time for the AASLH annual conference in September, the publisher will host a book signing. We also have a standing invitation for an interview on the NPS blog. If you have other suggestions for regional conferences or other presentations, please let Ken or me know. We are happy to consider any potential sessions or presentations about the book as a whole or a focused topic around research, diverse traditions, planning, and public programming.
Figure 1. History-Focused Organizations command large portions of the museum field’s revenue and institutions. Source: Internal Revenue Services and National Center for Charitable Statistics.
Over the past year, Engaging Places has been looking over individual segments of the museum field. While these segments are unique in specific ways, as demonstrated by the data, several of them do share a common theme and mission: an overall goal to promote history. These four segments are History Museums (A54), History Organizations (A80), Historical Societies & Historic Preservation (A82), as well as the broad Museums (A50) category. By combining these segments we can focus on the history-centric portion of the museum field that makes up close to half of its revenue and consists of a whopping 89% of its institutions (see Figure 1). This block of museums is incredibly dominant within the field and a major focus of Engaging Places’ work. For ease of reference, we will be referring to them as History-Focused Organizations.
It is important to remember that as an aggregate these History-Focused Organizations still trend small. Over 90% operate on less than $1 million in revenue annually, with contributions and grants bringing in over half of that vital revenue. For these smaller museums, financial security is a constant and essential priority. While many of these History-Focused Organizations are unable to achieve large pools of investment to stabilize operations, unlike some of their larger counterparts, they can develop practices to move them in this direction.
