Tag Archives: Jennifer Deal

Video: Keep the Smartphone, Ditch Bad Management

In this 3:42 video, Jennifer Deal, a senior research scientist at the Center for Creative Leadership in San Diego, California, discusses recent studies that suggest that staying connected to work after hours isn’t the problem, but how organizations respect their people’s time. According to her research,

We found that although a majority of our participants were connected to work for 13.5 or more hours a day, five days a week, and for about five hours total on weekends, they didn’t resent their smartphones. Instead, 60 percent said they appreciated the increased flexibility: Many explained they didn’t mind the additional hours connected with work, if that meant their work time was flexible and they could better fulfill their personal obligations. What did they resent? Having to stay connected because of bad management practices that tied their hands, forcing them to spend business hours waiting instead of working.

She provides some suggestions for improving meetings and office practices, but you’ll find more in “Stop Wasting Your Employees’ Time” at Strategy + Business.