If you want to engage your audiences to build support and increase your impact, you first need to understand their interests, needs, and motivations.  In today’s busy world, the traditional tactics of advertising, rackcards, and signs are no longer sufficient to attract visitors to museums and historic sites.  We have to refresh our understanding of today’s audiences and develop new approaches that will engage them.

On September 22, 2014 from 9:00 am to 4:00 pm, I’ll be facilitating a one-day workshop on Understanding Audiences at the Middlesex County Community College in Edison, New Jersey.  Sponsored by the New Jersey Historical Commission and New Jersey Historic Trust, this is part of a series of three workshops on engagement for nonprofit history organizations.  The workshop will be based on the Standards and Excellence Program for History Organizations of the American Association for State and Local History.  Registration is $20 (a bargain) and includes breakfast and lunch (even better!); deadline is September 18.