Tag Archives: Marsh-Billings-Rockefeller National Historical Park

Reinventing Historic Houses in National Parks

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Earlier this week I led a workshop on reinventing historic house museums at two great National Parks—Marsh-Billings-Rockefeller in Vermont and Saint-Gaudens in New Hampshire—with Ken Turino of Historic New England. The National Park Service and the American Association for State and Local History co-sponsored this workshop to help their staff rethink the tours of the historic houses at these two sites, especially for visitors under 35 years of age. Using such tools as the Five Forces and a Double-Bottom Line Matrix along with a smorgasbord of ideas from other sites, we explored possible processes and projects that could improve and enhance their tours.  Our goal wasn’t to provide solutions but to raise many useful questions, including: Continue reading