Category Archives: Resources

History Redacted? What Museums Can Do About Censorship and Content Restrictions

Across the United States, museums and historic sites are feeling the pressure of growing efforts to limit how history is interpreted and shared with the public. Whether it’s school boards restricting curricula, exhibitions removing stories about women or African Americans, or state legislatures targeting specific narratives, the landscape for public history is shifting. Two recent statements—one from national associations of professional historians and another from a leading association of history organizations—offer timely guidance for navigating this challenge.

Upholding Academic Freedom and Public Access to History

In their joint statement, the American Historical Association (AHA) and the Organization of American Historians (OAH) raise alarm over federal directives aimed at censoring public-facing historical content. Specifically, they object to restrictions on the use of terms like “diversity,” “equity,” and “inclusion,” as well as efforts to remove access to resources about gender, race, and immigration history across government platforms. These actions, the associations argue, “deny the American public access to the complex, nuanced, and evidence-based historical knowledge that is essential to democratic society.”

For museum professionals, this serves as a reminder that we are not only stewards of collections but also of public understanding and trust. AHA and OAH call on historians–including those in museums and historic sites–to resist these pressures by reaffirming their commitment to historical accuracy, critical inquiry, and public service. The practical takeaway? Review interpretive plans, online content, and programs to ensure they are grounded in evidence-based scholarship, even–and especially–when the topics are politically charged.

Standing with the National Park Service: A Sector-Wide Response

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IMLS Targeted for Elimination—How Museums Can Prepare and Advocate

On March 14, 2025, President Trump issued an Executive Order directing the elimination of the Institute of Museum and Library Services (IMLS) and the Woodrow Wilson Center at the Smithsonian Institution “to the maximum extent consistent with applicable law.” While the full impact of this order is still unfolding, museums that rely on IMLS resources should take immediate steps to safeguard critical information. IMLS websites and databases may be taken down soon, limiting access to funding guidelines, research reports, and professional development materials. If your institution depends on these resources, now is the time to download and archive what you need.

If your museum has an active IMLS grant, there’s reason to believe that existing awards will be honored, but based on past experience with federal grant funding disruptions, delays are highly likely. Be proactive in communicating with your IMLS program officer, tracking your grant-related expenses, and preparing contingency plans for potential funding interruptions.

This Executive Order may also signal broader cuts to federal cultural funding. It wouldn’t be surprising to see similar threats to the National Endowment for the Humanities (NEH), National Endowment for the Arts (NEA), National Gallery of Art, and even the Smithsonian Institution. If these agencies are reduced or eliminated, the impact on museums, historic sites, and cultural organizations nationwide will be profound.

If your museum is affected by these potential cuts, now is the time to act. Inform your board, staff, members, and community stakeholders about what this means for your institution. Contact your elected representatives in Congress and urge them to protect federal support for museums, libraries, and cultural heritage. Without direct advocacy from the field, lawmakers may assume these cuts will go unnoticed.

For more details, see the full Executive Order here: White House Executive Orders.

Continue to speak up! Museums, historic sites, historical societies, and libraries matter—let’s make sure Congress knows it.

Building Lasting Museum Connections: The Four Levels of Audience Engagement

Imagine this: you’ve spent weeks planning a concert at your local history museum. You’ve arranged every detail, from booking a fantastic band to setting up the stage. The chairs are perfectly aligned, the lighting is just right, and the atmosphere feels full of possibility. But as the start time approaches, your excitement gives way to nervous glances at the clock. The parking lot remains empty. You keep hoping someone will arrive late, but after ten minutes, the seats are still vacant. The band—thankfully understanding—decides to use the time to practice, and while their music fills the room, you’re left grappling with embarrassment and frustration. Just a week earlier, a similar concert you organized thirty miles away had a packed house. What went wrong this time? How could the results be so different?

That happened to me early in my museum career and it was a humbling lesson. Perhaps you’ve faced similar moments—community events that fell flat, partnerships that fizzled, or publicity that didn’t attract attention. It’s easy to feel defeated when a community group declines to collaborate because their priorities don’t align, or when a business association’s objectives clash with the mission of interpreting artifacts rather than hosting public events. Sometimes, the problem is simply bandwidth—not enough staff to attend community meetings or follow up with volunteers. Community engagement can feel like a puzzle with a lot of missing pieces. But with the right tools, those challenges can transform into opportunities.

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Sustainable Museums in Action: Key Takeaways from the NEMA Conference

This session on the sustainability initiatives at the Rhode Island School of Design Museum was among the first sessions at NEMA 2024.

Last week I attended the New England Museum Association 2024 Conference in Newport, Rhode Island. About 800 museum professionals attended over the three days of sessions, vendor displays, professional affiliation group meetings, and receptions. The weather was sunny and sixties, surprisingly warm for the first week of November. Without the crowds of summer, it made Newport much more pleasant.

The conference offered numerous sessions on sustainability, and I’m attending as many as possible in preparation for my upcoming course, “Creating Sustainable Museums,” at George Washington University this spring.

In the session “Climate Emergency and Sustainability Taskforce at RISD,” several staff members from the Rhode Island School of Design Museum shared insights on their in-house sustainability efforts. What began as informal conversations among a few staff members evolved into a formal task force that resulted in the “Take Care” exhibition. Staff from all areas of the museum—not only curators and educators—selected objects from the collection and created interpretive labels addressing sustainability themes. In addition to this curatorial approach, the museum implemented practical sustainable practices, including standardizing frame sizes, reusing exhibition cases, turning off cameras in virtual meetings, and eliminating admission stickers and vinyl lettering.

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Learning Outcomes for the Semiquincentennial

In a previous post, I offered a detailed guide on using the “Verbs for Significant Learning Outcomes” framework. However, I find that many people benefit from concrete examples, particularly when it comes to the deeper learning experiences—the “yellow” ones related to the human dimension, caring, and learning how to learn.

As a case study, let’s use the “Unfinished Revolutions” theme from the Making History at 250: The Field Guide for the Semiquincentennial:

In the United States, the fight for liberty, equality, and justice has a long and complex history. Through formal politics, grassroots organizing, boycott, protest, litigation, war, and a wide range of other mass and individual actions, people have continually challenged America to live up to our highest ideals—often drawing on ideas expressed in our founding documents. Before, during, and after the Revolution, people have fought for their rights to life, liberty, and the pursuit of happiness and worked tirelessly to secure the blessings of liberty for themselves and their posterity. This history is not a consistent march of progress, but a complex story full of both advancements and setbacks. These stories reveal the ways the Revolution began before 1776 and reverberates through to the present.

Examples of Outcomes

Some potential outcomes for adults during a two-hour visit to a history museum or historic site based on the Unfinished Revolutions theme are:

Foundational Knowledge

1. Visitors will identify three key figures and three pivotal events in U.S. history that significantly contributed to the fight for liberty, equality, and justice.

2. Visitors will describe two core principles from the U.S. founding documents and their influence on major social justice movements.

3. Visitors will define and contextualize three essential terms related to equality and fairness, such as civil rights, freedom, and suffrage.

Application

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Using “Verbs for Significant Learning Outcomes” in Museums and Historic Sites

As museum educators and managers, our goal is to create impactful and memorable experiences for our visitors. Whether we’re designing tours, exhibitions, programs, or events, it’s crucial to start with clear and measurable learning outcomes. “Verbs for Significant Learning Outcomes” can guide us in articulating what we want our visitors to know, feel, or do as a result of their experience. Here’s how you can use this taxonomy to develop effective learning outcomes for your museum or historic site.

1. Start with the End in Mind

Before diving into the content, consider the ultimate goals of your tour, exhibition, or school program. What do you want your visitors to know, feel, or do? Are you aiming to increase their knowledge, change their attitudes, or develop new skills? By defining these goals upfront, you can ensure that your entire project aligns with your desired outcomes.

2. Choose the Right Category

“Verbs for Significant Learning Outcomes” is divided into six categories: Foundational Knowledge, Application, Integration, Human Dimension, Caring, and Learning How to Learn. Each category addresses different aspects of learning in ever-deepening levels:

  • Foundational Knowledge: Focuses on understanding and remembering essential information.
  • Application: Involves using knowledge and skills in practical situations.
  • Integration: Encourages connecting and synthesizing ideas across disciplines.
  • Human Dimension: Emphasizes personal growth, empathy, and interpersonal skills.
  • Caring: Involves developing new feelings, interests, and values.
  • Learning How to Learn: Focuses on developing self-directed learning skills.

Select the category that best aligns with your goals. For instance, if you want to deepen visitors’ understanding of a historical period, you might focus on Foundational Knowledge. If you want to encourage visitors to apply what they’ve learned, consider the Application category. Most museums confine their outcomes to the most basic levels (the “green” experiences) so take a risk and try to add one from the more ambitious levels (the “yellow” experiences).

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Verbs for Significant Learning Outcomes: New for Museums and Historic Sites

When it comes to developing tours, exhibitions, events, school programs, or publications, the most important concept is to start with the goal in mind or to “design backwards.” Goals are usually defined as products, services, or deliverables, but museums are educational institutions, so our goals should shift from being about the museum or historic site produces or creates to being about what the visitor learns. In other words, what do you want visitors to know, feel, or do as a result of your tour, exhibition, or program?

“Appreciate” and “understand” are often typical outcomes, but they’re hopelessly vague and amorphous. It’s too easy for us to have different definitions of what it means to “appreciate history” or “understand the Constitution.” Thankfully, educators, psychologists, and neuroscientists have been working on the science and practice of learning for decades, providing us with frameworks and methodologies to craft more precise and actionable learning goals.

The Popular but Incomplete Bloom’s Taxonomy (skip to next section if too nerdy)

Let’s start with a brief history of the development of educational taxonomies, which systematically classify learning goals and objectives. Bloom’s Taxonomy is perhaps the most well-known framework in this area. However, users often overlook that it was originally published in 1956 as part of a broader work titled Taxonomy of Educational Objectives: The Classification of Educational Goals. This foundational text was actually the first of three planned volumes.

The first volume, authored by Benjamin Bloom and colleagues, focused on the cognitive domain (knowledge). The second volume, which addressed the affective domain (emotion), was published in 1964 by David Krathwohl. Unfortunately, the third volume, intended to cover the psychomotor domain (action), was never completed, leaving Bloom’s Taxonomy somewhat incomplete despite its significant influence on educational theory and practice.

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Crafting Museum Mission Statements with ChatGPT: A Quick Guide!

ChatGPT-4o created this image in less than a minute.

The highly anticipated release of ChatGPT-4o has once again thrust artificial intelligence (AI) into the spotlight. So how can historic sites and house museums harness the power of ChatGPT to craft thought-provoking mission statements, an essential element of effective management?

The American Alliance of Museums states that excellence requires that, “all aspects of the museum’s operations are integrated and focused on meeting its mission.” And yet, crafting mission statements is among the most difficult tasks for an organization. Writing and revising as a board or staff committee can result in circular arguments, the infinite parsing of words, or resignation to a milk-toast statement that offends no one. So how can you take a mission statement that’s weak or mild and turn it into something stronger and more meaningful?

My typical response is that a small committee of diverse leaders within the organization discuss the purpose and role of the museum in the community, and then appoint one person to draft a mission statement for approval. Although that’s much more effective than writing-by-committee, it can also result in a tremendous commitment of time and frustrations during the review as members defend their ideas. Instead, I’ve found ChatGPT to be much more efficient and less frustrating. You can revise frequently and quickly, try out variants and new ideas easily, and even better, criticize the “robot” and it won’t care.

For example, in the Reimagining Historic House Museum workshop in April 2023, I introduced the idea of ChatGPT-formulated statements, using the mission of the Gamble House, our host institution:

The mission of The Gamble House is to inspire the public’s appreciation and understanding of architecture as a fine art through the example of The Gamble House, the most complete and best-preserved work of American Arts and Crafts architects Charles and Henry Greene.

Using a simple prompt, “Create a mission statement for the Gamble House in Pasadena, California,” ChatGPT-3’s version was:

Our mission at the Gamble House is to preserve and celebrate the legacy of this iconic American Arts and Crafts masterpiece. As a cultural destination and community resource, we aim to inspire and educate visitors about the significance of the Gamble House’s architecture and design, and its enduring influence on American culture.

The first sentence is the usual celebratory mission statement but notice that the next sentence goes further to explain why it matters today (“its enduring influence on American culture”). That’s a significant improvement that can improve the mission statement’s ability to guide decisions and establish priorities—which is the core function of a mission statement.

Going further, you can use ChatGPT to create mission statements inspired by the ideas of influential thinkers. English designer and writer William Morris inspired the Arts and Crafts Movement, so he’s an ideal choice for the Gamble House. By changing the prompt to, “Create a mission statement for the Gamble House in Pasadena, California in style of William Morris,” the result is:

“Our mission at the Gamble House is to preserve the beauty and integrity of this magnificent home, which is a masterpiece of American craftsmanship and design. Through our efforts to maintain the house and its surroundings in a state of harmony and balance, we seek to embody the principles of the Arts and Crafts movement, which holds that art and beauty should be an integral part of everyday life. By promoting the values of craftsmanship, simplicity, and authenticity, we aim to create a more just and equitable society, one in which the arts and culture are accessible to all, and the beauty of the natural world is cherished and protected.”

Far too long to be a modern mission statement for a museum, it does offer some intriguing ideas, particularly in the last sentence. By mentioning “craftsmanship,” “equitable society,” and “accessible to all,” it addresses values that could be meaningful to modern visitors and supporters of the Gamble House and inspire innovative programming.

In the year that followed, I’ve continued to explore how ChatGPT can help historic sites and house museum improve their mission statements, as well as create a vision and values. Lest anyone think that ChatGPT is a simple mindless hack to the usual hard work of crafting a mission statement, the use of AI requires a thoughtful human hand on the computer keyboard. ChatGPT can be biased, inaccurate, and hallucinate, so you need to know the organization and theories of management strategy. A weak or poor mission statement can harm a nonprofit organization, whether created by humans or AI.

ChatGPT-4o created this image of the Gamble House, demonstrating the need for the human expert—there’s very little that is correct in this image.

Getting Started

If you’re interested in the best explanation and practices of AI and ChatCPT, read Ethan Mollick’s Co-Intelligence: Living and Working with AI (2024) or listen to an interview with him on the HBR IdeaCast, “Tech at Work: What GenAI Means for Companies Right Now.” If you’re interested in practical applications with lots of examples, read AI and the Future of Education (2023) by Priten Shah. AI is being incorporated into an increasing number of applications, including Microsoft Word, Evernote, Notion, and WordPress, but if you want to explore ChatGPT, it is available free with registration at OpenAI.

If you want to use ChatGPT to craft a mission statement, be aware that it relies on the information that is available to it. If your organization has a very small presence on the Internet or in publications (unlike the Gamble House), a simple prompt will be ineffective. You’ll need to take an additional step to provide it with information, such as the museum’s goals, primary audiences, collection strengths, historical background, and what makes it unique or distinctive. If you’re unsure how to do this in ChatGPT, start with the prompt, “I need help writing a mission statement for [your museum name]. Here are the details: [insert information].” You can follow up with additional instructions, such as “”Give me three different mission statement options,” “Can you make this mission statement more engaging for a younger audience?”, or “I like the direction of this mission statement, but can you make it shorter?”

If ChatGPT has helped your organization improve or rethink its mission statement, please share your experiences in the comments.

Proactive Collections Management: Bethesda Historical Society Leads the Way for Small Institutions

The Bethesda Historical Society, established in 2020 in Maryland, has made a commendable stride by crafting a collections management policy ahead of their growing collection of 400 artifacts and documents. Thanks to a local foundation grant, the Historical Society enlisted Mary van Balgooy from Engaging Places to develop a policy that aligns with professional standards and is manageable by a small organization using PastPerfect.

We’re thrilled to share this policy as a benchmark for small museums and historical societies. It succinctly addresses mission; roles of board, staff, and volunteers; ethical and legal aspects; collection scope, definitions, acquisitions, loans, documentation, appraisals, intellectual property, and policy reviews—all within a concise 15 pages!

Demystifying Spending Patterns in Small Museums

In the world of small museums, location and audience significantly influence expenses, rendering a one-size-fits-all approach ineffective. However, gaining insight into the various types of expenses museums incur can shed light on common challenges and their causes. The non-profit financial Form 990 categorizes expenses into five areas, providing a framework for understanding spending patterns. Our goal is to simplify the concept of museum spending and guide museums toward prudent budget management by exploring these key expense categories.

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